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buy fresh prawns and crab meat home delivery in alappuzha

Refund Policy

    Online Payment

  1. Once you place an order, you have 30 minutes threshold time to rethink your purchase. You can cancel your order at any point within 30 minutes from the time of order and your money will be credited to the bank account within 5-7 working days depending on the issuing bank. Please note that orders once processed after the threshold time, cannot be cancelled or refunded irrespective of the mode of payment. Please review your order carefully before submission.
  2. However, if your order has arrived damaged or defective, you can raise your concerns by reaching out to us on
    7736921259
  3. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  4. To complete your return, we require a receipt or proof of purchase.
  5. Once your item is received and inspected, all eligible refunds will be processed, and the amount will get automatically credited to your linked bank account or to the original method of payment, within 5-7 working days depending on the issuing bank.
  6. Cash on Delivery

  7. Cash on Delivery refunds will be credited as Coupons and can be used for the subsequent order in the future. Refunded Credit will be valid only for 10 days from the time the refund was processed.